ISHTIAQ AHMED

A result-oriented professional with extensive multi-domain experience spanning over 20 years of working with conglomerates including local and multi-national corporations.

I am a marketing graduate who is certified by Oracle for IT proficiency and the Chartered Insurance Institute UK for insurance expertise.

Lately, I offered my services to Fidelity Insurance Brokers (Pvt) Ltd. (a Representative of Lockton Global) in the capacity of Chief Operating Officer. My responsibilities comprised setting up the operations as well as to promote the company with reputation and strategy of consultative selling. Due to my diverse experience we were quickly able to engage our foreign associates to explore the local market for mega risks in the energy and aviation sector.

The above role was offered to me while I was busy developing business for Aon Insurance Brokers Pakistan as General Manager Special Projects. I was also in charge of Aon’s various business segments such as Health & Benefit, Affinity, Aon Global Risk Consultancy and SME Departments at that time. Aon was new to the employee benefits segment in the market and it took some time for me to convince our regional office based in Singapore to expand operations in Pakistan and I was charged with leading the project as H&B Practice Leader Pakistan. My +15 years’ experience in this line of business very soon translated into big revenues for my employer as it experienced a record of booking the largest size single policy in its’ books.

Prior to this I spent 5 years with IGI Insurance Limited. Here, I was offered the opportunity to lead several business areas of the company. My initial role of heading the health insurance business of the company vastly expanded to include Karachi Branch Overall Operations. In order to optimize business process efficiencies I was also tasked with re-engineering the business processes of the entire company. The successes achieved by my team played a tremendous role when I assumed the position of Head of Health Insurance, Branch Head and Head of Business Process Review at the same time.

I first switched to take up insurance as my career during the year 2002. The opportunity came with Adamjee Insurance Company Limited, one of the largest companies in Pakistan. It was indeed the learning ground to develop understanding of insurance risks. The corporate culture to encourage ‘out-of-box’ thinking helped me in steering the company to engage in innovative ways of doing business. My role as Incharge Customer Relationship Management led the company to achieve its objectives of inculcating policyholder loyalty as well as business persistency.

The initial 6 years of my professional career were with a Japanese Firm ‘Marubeni Corporation Japan’ and ‘Schon Group of Companies’ in the capacity of Computer Programmer and Administrator’ IT professional where I was involved with numerous MIS and system development & deployment projects along with trainings at various cities within the country.

Today, I feel accomplished that from 1995 onwards I have had the privilege to work with well reputed companies offering my services under various challenging roles. The diverse experience contributed significantly to gain insurance industry expertise not limited to client servicing, claims handling, under-writing practices, portfolio management, team development and broking and consulting specialties.

During early 2015, I realized it is time that I take this initiative to support the insurance market independently through the expertise I have accumulated over the past two decades. This prompted me to establish insurance and management consulting firm with an objective to offer a one window solution that addresses wide array of challenges faced by businesses in recent time. The firm has been registered with the name of Independent Risk Managers (Pvt) Ltd. under the Companies Ordinance of Pakistan, by the regulatory authority ‘SECP’.

I am progressing forward with a vision to largely contribute towards success of businesses through best practices by dedicating all my energies on innovating insurance risk & management solutions that have never been developed before."